What We Collect and Why We Use It
We collect the information you provide when creating your account — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also capture device identifiers, session logs, and transaction records each time you make a deposit or withdrawal
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through your wallet. This data lets us verify your identity, process payments accurately, and keep your account safe from unauthorised access. We do not sell your personal data to third parties for marketing. Some data is shared with payment processors — including bKash, Nagad, and Rocket
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— solely to complete your transaction. We may also share data with regulatory or legal authorities where required by applicable law in your jurisdiction. Cookies and similar technologies help us remember your login preferences, language settings, and the last payment method you used, so you do
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not have to re-enter them on every visit. You can adjust cookie permissions through your browser settings at any time. Retention periods vary by data type: transaction records are held as required by applicable financial regulations, while session logs are cleared on a rolling basis. All
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data is stored with encryption at rest and in transit. Your use of this platform and the scope of this policy both depend on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.